Where do I find my Passcode ? 
​We send an email out to all registered families approximately 5-7 days after photos are finished at your centre.
If you have not received your email in your inbox - please search your junk/spam folders for "Red Cherry Kindy Photos" first . 
If you still cannot locate - and then contact us admin@redcherryimages.com.au

My Passcode is saying it is inactive or no photos are showing ? 
Please check that you have enter the passcode correctly - please copy/paste the code as sometimes some letters in your passcode may be mistaken for others. If it's still not working contact us admin@redcherryimages.com.au and we will respond promptly. 

​Trying to download photos purchased prior to 2026 ?
​Your child's photo gallery (taken prior to 2026) has now been archived as all photos are removed from our system at the end of the calendar year your child was photographed in.

To arrange for your digital files to be resent to you - your photos need to be unarchived and re-uploaded and a new access link sent.

A $25 fee is required to cover the administration time to do this.
​CLICK HERE to pay the $25 fee to reupload your photo order

Looking for photos to VIEW from years prior to 2026 ? 
Your child's photo gallery has now been archived as all photos are removed from our system at the end of the calendar year your child was photographed in.  

A  $25 fee is required to re-upload your gallery to view. 
CLICK HERE to pay the $25 fee to reupload your photo gallery