How to Download your Digital File Purchase
Where to download your images : My Best recommendation - Your Computer or Laptop
My
best recommendation is to download all your purchased images firstly to
a computer/laptop device. This is purely for storage reasons. Files are
generally between 4-10mb each so the more you purchase the more storage
space required. I then recommend you save another copy in another
location to avoid loss of files.
Downloading to a Mobile phone or Ipad device.
Yes
this is still possible - but please keep in mind that your images will
not be as safe on these devices and could be easily discarded or lost.
Depending on how many you download to your phone - they will also take
up lots of storage space. The process for downloading to your phone can be
dependant on your device - but make sure you save to your photos folder on your device.
Step 1: Downloading digital files from the Confirmation Page after you place your order.
After
you complete your purchase you should automatically be directed to a
notification page on the website just after payment. (As shown)
This will contain a link to download to your computer either the ZIP FILE or download each individual digital file (if that was part of your order).
A ZIP file is computer file whose contents are compressed for storage or transmission
- It is then unzipped on your computer via software such as winzip.
This should usually automatically occur on your computer if not download
free software from winzip.com
Step 2: Downloading the ZIP file (best for Computers/laptops only)
When you click on "Download Photos in a ZIP file" it will take you to a pop up box to prompt you to save the file. Click on this. Where it saves to will be to the folder where you have pre-indicated for all downloaded files to go to - usually it is a folder called Downloads.
Most computers will have unzipping software ready to go on their computers eg Archive Utitility for MAC users. If not my suggestions are either winzip.com or Stuffitexpander.com
*** If you ordered ALL Digital files in your gallery - sometimes it you will have two (2) ZIP files to download - make sure you download each as half your photos will be in one ZIP file and the other half in another.
Did you forget to download your photos when you ordered ?
Answer: Download from your ORDER EMAIL instead.
Please check Junk mail and search for "Red Cherry Images" first and then if no luck Email Trina to send you a new download link email.
Your Order email (as shown) will have a link to download your images.
When you click on the link highlighted in yellow it will ask you for 3 things:
1. Your Order Number
2. The email you used when you placed your order - if you have a few - check them if you can not find it.
3. Your postcode you used on the order.
This will then take you to the confirmation page again (as shown above)